TERMS AND CONDITIONS
- All pricesquoted in US$ currency are FOB Semarang Port – INDONESIA.
- Payment by telegraphic transfer with down payment 50%, balance payment paid against copy B/L.
- Minimum order is 1×20″ container. (mixed items and pieces with MOQ 5-10 pcs/item)
- Shipping cost EXCLUDED in all of our FOB price list.
- Delivery time approx8 weeks once down payment received in our bank account.
- For shipment with nominated shipping, please give us your contact shipping agent in Indonesia.
- For shipment non-nominated shipping, we are free to choose any shipping carriers in the best of customer’s interest.
- Estimate schedule shipping time would be provide to you for best delivery time.
- There’s no product guarantee, but if there is any product shipped broken during the shipping time, we are going to replace the same items and pieces in the next order or refund the money to you.
all complaints would be proceed when you’ve sent pictures of broken pieces as a prove and not later than 3 days from the time product being received.
- All shipping documents would be sending by courier as soonest once the balance payment already completed.
- If you have any special request, e.g.: hi-res picture of ordered items for website, catalog, brochure or any other publications, or any other request, we can help you to arrange it at your cost.
For other questions and details, please contact us now!